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Industry: Healthcare
Biotech
Medical Device
Cosmetic Enhancement
"The smartest choice, after understanding what was available, was a quality CRM that as a company we could grow with. Salesforce.com and Red Sky Solutions offered that - minimal cash outlay, maximum output."
Solution
Enterprise Edition + Customer Portal
For Business Development and Clinical Trials

Challenges
  • Fast Growth
  • Track Business Development Progress
  • Needed Customer Input
  • Clinical Trial Tracking and Management
  • Ramp up from 12 employees to 60 in a short timeframe
Results
  • Fast, anywhere-access to sales and trials data
  • Improved Efficiency
  • Better/Easier Organization and Tracking of Data
  • Reduced database lock time from weeks to days
  • Real-time reporting of trials activities
  • Immediate access to account and dashboard reporting
  • Improved communication with customers and staff




“During our clinical trials with the use of salesforce.com and customer portal we were able to monitor and obtain instantaneous, real-time signs-offs at each clinical site.

All source documentation was easily attached to cases real-time, saving on travel expense and resources. We could monitor the data easily and query whenever necessary. Our time to database lock was reduced from weeks to days.”

Hank Hauser
Director Clinical Needs
Ulthera, Inc.