What We Do

Red Sky Solutions offers implementation and consulting services focused around salesforce.com CRM solutions. As a premiere, certified partner of salesforce.com for over 8 years, we provide the right balance of hands-on implementation, guidance and expertise to ensure the salesforce.com solution is aligned with your business requirements, while still being sensitive to your bottom line investment.

Our approach of combining Salesforce.com’s award-winning CRM solutions with our business process and industry best practices allows organizations to more effectively manage their business with a Cloud-based platform.

We partner with clients to implement and customize the following salesforce.com offerings:

  • Sales Cloud
  • Service Cloud
  • Custom Cloud
  • Mobile Access
  • Partner Portal, Customer Portal
  • Chatter Collaboration Cloud

Who We Help


We help companies that are:

  • Not satisfied with the visibility of their sales team’s activities & pipeline forecasting
  • Don’t understand where sales are getting stuck in the process
  • Upset they can’t measure ROI of any marketing dollars invested
  • Concerned that leads aren’t being acted upon promptly, if at all
  • Struggling with identifying root causes of repetitive support calls that are draining valuable resources
  • Pressured to reduce support costs
  • Concerned with capturing customer inquiries/problems via multiple channels
  • Unsure about how to utilize social tools to engage with prospects and customers to increase sales, customer longevity and profitability
  • Require collaboration with teams spread across time zones and continents

How We Help Ensure Success


At Red Sky Solutions, we believe that a solid process combined with our depth of experience will result in a successful project. We also believe that an over-engineered process can lead to problems and project delays. Our approach is simple and effective:

1. Business Process Review
- Review & document current business processes
- Map business processes to Salesforce.com functionality.

2. Setup & Customization
- Configuration & Customization
- Initial user setup
- Data sharing & security setup
- Page layouts & user groups setup
- Offline briefcase

3. Data Migration
- Assistance with data mapping
- Initial account, contact, and lead migration

4. Training
- Custom onsite end user and administrator training

5. HealthCheck 45
- Usage/operations review 45-days after training
- Q & A session to ensure maximum benefit derived from salesforce.com solution